Repairs and aftercare · TN34

Safety edge and photocell repairs in Hastings

If the electric roller door on your garage in Hastings won't close, or reverses for no reason, the safety edge or photocells may be at fault. We repair and replace them for homes in East Sussex, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Hastings, TN34, TN37 and TN38
Area: East Sussex

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Hastings?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Never tape over, bridge or bypass a safety device to make an electric roller door close.

How does it work in Hastings?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Hastings?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Hastings and nearby

We survey and fit roller garage doors across Hastings, including TN34, TN37 and TN38, as part of our coverage in East Sussex. Hastings is about 32 miles from Brighton.

Nearby, we also take enquiries from Bexhill-on-Sea, Hailsham and Eastbourne.

Rules that apply in Hastings

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Hastings: questions

Do you charge more for Hastings than other towns in East Sussex?

No. Guide prices are the same for Hastings as for anywhere else we cover in East Sussex. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you cover Hastings?

Yes. Hastings is part of the area we cover in East Sussex, including TN34, TN37 and TN38. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

Can I get a price for Hastings without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.