Repairs and aftercare · CR0

Safety edge and photocell repairs in Croydon

Before requesting a safety device repair in Croydon, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Greater London, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Croydon, CR0, CR7 and CR2
Area: Greater London

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Croydon?

After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.

How does it work in Croydon?

The engineer tests the circuit and replaces the faulty device, then tests the door. Any further parts are quoted before they're fitted.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Croydon?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Croydon and nearby

If your garage is in Croydon (CR0, CR7 and CR2), you can get a guide price online now, and we confirm any survey or visit date in writing. Croydon is about 8 miles from Westminster.

Other places close to Croydon that we cover include South Croydon, Wallington and Carshalton.

Rules that apply in Croydon

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Croydon: questions

How much is a visit in Croydon?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Croydon as elsewhere we cover.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Can I get a price for Croydon without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Do you repair roller doors you did not fit in Croydon?

Yes. We repair roller garage doors of any make in Croydon and across CR0, CR7 and CR2, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.