Repairs and aftercare · SE10

Safety edge and photocell repairs in Greenwich

Before requesting a safety device repair in Greenwich, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Greater London, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Greenwich, SE10, SE8 and SE14
Area: Greater London

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Greenwich?

Never tape over, bridge or bypass a safety device to make an electric roller door close.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.

How does it work in Greenwich?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Greenwich?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Greenwich and nearby

We survey and fit roller garage doors across Greenwich, including SE10, SE8 and SE14, as part of our coverage in Greater London. For reference, Greenwich sits roughly 6 miles from Westminster.

Other places close to Greenwich that we cover include Lewisham, Blackheath and Canary Wharf.

Rules that apply in Greenwich

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Greenwich: questions

How much is a visit in Greenwich?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Greenwich as elsewhere we cover.

What should I do while I wait for a visit in Greenwich?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Greenwich visit date is confirmed in writing.

Do you repair roller doors you did not fit in Greenwich?

Yes. We repair roller garage doors of any make in Greenwich and across SE10, SE8 and SE14, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I get a price for Greenwich without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.