Repairs and aftercare · UB3

Safety edge and photocell repairs in Hayes

We replace safety edges and photocell pairs on electric roller garage doors of any make in Hayes and across UB3 postcodes. After fitting, the door is tested to check it stops or reverses as it should.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Hayes, UB3, UB4 and UB11
Area: Greater London

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Hayes?

The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.

How does it work in Hayes?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Hayes?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Hayes and nearby

Our coverage in Greater London includes Hayes and the UB3, UB4 and UB11 postcode districts, so the same guide prices and written quotes apply here. Hayes lies around 12 miles from Westminster.

We also cover Southall (2 miles), Heston (3 miles) and Greenford (3 miles).

Rules that apply in Hayes

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Hayes: questions

Do you repair roller doors you did not fit in Hayes?

Yes. We repair roller garage doors of any make in Hayes and across UB3, UB4 and UB11, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I get a price for Hayes without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

How much is a visit in Hayes?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Hayes as elsewhere we cover.

Do you charge more for Hayes than other towns in Greater London?

No. Guide prices are the same for Hayes as for anywhere else we cover in Greater London. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.