Repairs and aftercare · SE18

Safety edge and photocell repairs in Woolwich

Before requesting a safety device repair in Woolwich, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Greater London, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Woolwich, SE18, SE7 and SE28
Area: Greater London

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Woolwich?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.

How does it work in Woolwich?

Tell us what the roller door at your home in Woolwich is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Woolwich?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Woolwich and nearby

Our coverage in Greater London includes Woolwich and the SE18, SE7 and SE28 postcode districts, so the same guide prices and written quotes apply here. For reference, Woolwich sits roughly 9 miles from Westminster.

Looking from a neighbouring town? We also cover Canning Town (2 miles) and Thamesmead (3 miles).

Rules that apply in Woolwich

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Woolwich: questions

Can I get a price for Woolwich without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can I message you a photo of my garage in Woolwich?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Woolwich. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

What should I do while I wait for a visit in Woolwich?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Woolwich visit date is confirmed in writing.

Do you repair roller doors you did not fit in Woolwich?

Yes. We repair roller garage doors of any make in Woolwich and across SE18, SE7 and SE28, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.