Repairs and aftercare · TN9

Safety edge and photocell repairs in Tonbridge

A split safety edge or knocked photocell on your roller door in Tonbridge is worth fixing before the door is used again, because those devices stop it closing onto people, pets and cars. Homes in the TN9 area get the price agreed before booking.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Tonbridge, TN9, TN11 and TN10
Area: Kent

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Tonbridge?

Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.

How does it work in Tonbridge?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Tonbridge?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Tonbridge and nearby

We take enquiries from across Tonbridge, from TN9 outwards, and confirm every price and date in writing before anything is ordered. Tonbridge lies around 12 miles from Maidstone.

Other places close to Tonbridge that we cover include Tunbridge Wells, Sevenoaks and Crowborough.

Rules that apply in Tonbridge

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Tonbridge: questions

What should I do while I wait for a visit in Tonbridge?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Tonbridge visit date is confirmed in writing.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you repair roller doors you did not fit in Tonbridge?

Yes. We repair roller garage doors of any make in Tonbridge and across TN9, TN11 and TN10, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I get a price for Tonbridge without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.