Repairs and aftercare · NG1

Safety edge and photocell repairs in Nottingham

Before requesting a safety device repair in Nottingham, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Nottinghamshire, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Nottingham, NG1, NG7 and NG3
Area: Nottinghamshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Nottingham?

Never tape over, bridge or bypass a safety device to make an electric roller door close.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.

How does it work in Nottingham?

Tell us what the roller door at your home in Nottingham is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Nottingham?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Nottingham and nearby

We cover the whole of Nottingham, across the NG postcode area, with the same guide prices and written quotes in every district.

We also cover West Bridgford (2 miles), Arnold (3 miles) and Hucknall (6 miles).

Rules that apply in Nottingham

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Nottingham: questions

How much is a visit in Nottingham?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Nottingham as elsewhere we cover.

Do you charge more for Nottingham than other towns in Nottinghamshire?

No. Guide prices are the same for Nottingham as for anywhere else we cover in Nottinghamshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

What should I do while I wait for a visit in Nottingham?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Nottingham visit date is confirmed in writing.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.