Repairs and aftercare · IP11

Safety edge and photocell repairs in Felixstowe

If the electric roller door on your garage in Felixstowe won't close, or reverses for no reason, the safety edge or photocells may be at fault. We repair and replace them for homes in Suffolk, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Felixstowe, IP11
Area: Suffolk

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Felixstowe?

Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.

How does it work in Felixstowe?

Tell us what the roller door at your home in Felixstowe is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Felixstowe?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Felixstowe and nearby

Our coverage in Suffolk includes Felixstowe and the IP11 postcode district, so the same guide prices and written quotes apply here. Felixstowe lies around 11 miles from Ipswich.

Looking from a neighbouring town? We also cover Harwich (3 miles) and Ipswich (11 miles).

Rules that apply in Felixstowe

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Felixstowe: questions

Can I get a price for Felixstowe without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

How much is a visit in Felixstowe?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Felixstowe as elsewhere we cover.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Can I message you a photo of my garage in Felixstowe?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Felixstowe. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.