Repairs and aftercare · TW20

Safety edge and photocell repairs in Egham

A split safety edge or knocked photocell on your roller door in Egham is worth fixing before the door is used again, because those devices stop it closing onto people, pets and cars. Homes in the TW20 area get the price agreed before booking.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Egham, TW20, TW18 and TW19
Area: Surrey

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Egham?

The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.

How does it work in Egham?

Tell us what the roller door at your home in Egham is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Egham?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Egham and nearby

Egham is within the area we cover in Surrey. Homes in TW20, TW18 and TW19 get the same survey, quote and fitting process as everywhere else we work. Egham is about 14 miles from Guildford.

Other places close to Egham that we cover include Staines-upon-Thames, Ashford (Surrey) and Windsor.

Rules that apply in Egham

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Egham: questions

Can I get a price for Egham without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Do you charge more for Egham than other towns in Surrey?

No. Guide prices are the same for Egham as for anywhere else we cover in Surrey. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Do you repair roller doors you did not fit in Egham?

Yes. We repair roller garage doors of any make in Egham and across TW20, TW18 and TW19, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I message you a photo of my garage in Egham?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Egham. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.