Repairs and aftercare · RH2

Safety edge and photocell repairs in Reigate

If the electric roller door on your garage in Reigate won't close, or reverses for no reason, the safety edge or photocells may be at fault. We repair and replace them for homes in Surrey, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Reigate, RH2 and RH1
Area: Surrey

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Reigate?

Never tape over, bridge or bypass a safety device to make an electric roller door close.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.

How does it work in Reigate?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Reigate?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Reigate and nearby

Our coverage in Surrey includes Reigate and the RH2 and RH1 postcode districts, so the same guide prices and written quotes apply here. For reference, Reigate sits roughly 16 miles from Guildford.

Nearby, we also take enquiries from Redhill, Horley and Banstead.

Rules that apply in Reigate

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Reigate: questions

What should I do while I wait for a visit in Reigate?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Reigate visit date is confirmed in writing.

Do you charge more for Reigate than other towns in Surrey?

No. Guide prices are the same for Reigate as for anywhere else we cover in Surrey. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Do you repair roller doors you did not fit in Reigate?

Yes. We repair roller garage doors of any make in Reigate and across RH2 and RH1, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I get a price for Reigate without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.