Repairs and aftercare · DY1

Safety edge and photocell repairs in Dudley

We replace safety edges and photocell pairs on electric roller garage doors of any make in Dudley and across DY1 postcodes. After fitting, the door is tested to check it stops or reverses as it should.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Dudley, DY1, DY2 and DY5
Area: West Midlands

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Dudley?

Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.

How does it work in Dudley?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Dudley?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Dudley and nearby

We take enquiries from across Dudley, from DY1 outwards, and confirm every price and date in writing before anything is ordered. Dudley lies around 8 miles from Birmingham.

Nearby, we also take enquiries from Brierley Hill, Tipton and Kingswinford.

Rules that apply in Dudley

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Dudley: questions

Do you charge more for Dudley than other towns in the West Midlands?

No. Guide prices are the same for Dudley as for anywhere else we cover in the West Midlands. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Do you cover Dudley?

Yes. Dudley is part of the area we cover in the West Midlands, including DY1, DY2 and DY5. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

What should I do while I wait for a visit in Dudley?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Dudley visit date is confirmed in writing.

Can I message you a photo of my garage in Dudley?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Dudley. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.