Repairs and aftercare · DT1

Safety edge and photocell repairs in Dorchester

A split safety edge or knocked photocell on your roller door in Dorchester is worth fixing before the door is used again, because those devices stop it closing onto people, pets and cars. Homes in the DT1 area get the price agreed before booking.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Dorchester, DT1 and DT2
Area: Dorset

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Dorchester?

Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Never tape over, bridge or bypass a safety device to make an electric roller door close.

How does it work in Dorchester?

The engineer tests the circuit and replaces the faulty device, then tests the door. Any further parts are quoted before they're fitted.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Dorchester?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Dorchester and nearby

Our coverage in Dorset includes Dorchester and the DT1 and DT2 postcode districts, so the same guide prices and written quotes apply here.

Looking from a neighbouring town? We also cover Weymouth (7 miles) and Poole (20 miles).

Rules that apply in Dorchester

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Dorchester: questions

Do you charge more for Dorchester than other towns in Dorset?

No. Guide prices are the same for Dorchester as for anywhere else we cover in Dorset. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

What should I do while I wait for a visit in Dorchester?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Dorchester visit date is confirmed in writing.

How much is a visit in Dorchester?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Dorchester as elsewhere we cover.

Do you repair roller doors you did not fit in Dorchester?

Yes. We repair roller garage doors of any make in Dorchester and across DT1 and DT2, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.