Repairs and aftercare · TW12

Safety edge and photocell repairs in Hampton

We replace safety edges and photocell pairs on electric roller garage doors of any make in Hampton and across TW12 postcodes. After fitting, the door is tested to check it stops or reverses as it should.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Hampton, TW12, TW11 and TW16
Area: Greater London

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Hampton?

The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Never tape over, bridge or bypass a safety device to make an electric roller door close.

How does it work in Hampton?

Tell us what the roller door at your home in Hampton is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Hampton?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Hampton and nearby

If your garage is in Hampton (TW12, TW11 and TW16), you can get a guide price online now, and we confirm any survey or visit date in writing. Hampton is about 12 miles from Westminster.

Nearby, we also take enquiries from Hanworth, Sunbury-on-Thames and Twickenham.

Rules that apply in Hampton

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Hampton: questions

Do you charge more for Hampton than other towns in Greater London?

No. Guide prices are the same for Hampton as for anywhere else we cover in Greater London. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

How much is a visit in Hampton?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Hampton as elsewhere we cover.

Do you repair roller doors you did not fit in Hampton?

Yes. We repair roller garage doors of any make in Hampton and across TW12, TW11 and TW16, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I message you a photo of my garage in Hampton?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Hampton. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.