Repairs and aftercare · PO9

Safety edge and photocell repairs in Havant

Before requesting a safety device repair in Havant, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Hampshire, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Havant, PO9, PO10 and PO7
Area: Hampshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Havant?

Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.

How does it work in Havant?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Havant?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Havant and nearby

If your garage is in Havant (PO9, PO10 and PO7), you can get a guide price online now, and we confirm any survey or visit date in writing. Havant is about 20 miles from Winchester.

Looking from a neighbouring town? We also cover Waterlooville (3 miles) and Portsmouth (6 miles).

Rules that apply in Havant

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Havant: questions

What should I do while I wait for a visit in Havant?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Havant visit date is confirmed in writing.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Can I get a price for Havant without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can I message you a photo of my garage in Havant?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Havant. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.