Repairs and aftercare · PO5

Safety edge and photocell repairs in Portsmouth

Before requesting a safety device repair in Portsmouth, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Hampshire, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Portsmouth, PO5, PO1 and PO2
Area: Hampshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Portsmouth?

After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.

How does it work in Portsmouth?

Tell us what the roller door at your home in Portsmouth is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Portsmouth?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Portsmouth and nearby

We take enquiries from across Portsmouth, from PO5 outwards, and confirm every price and date in writing before anything is ordered. For reference, Portsmouth sits roughly 21 miles from Winchester.

Nearby, we also take enquiries from Gosport, Fareham and Ryde.

Rules that apply in Portsmouth

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Portsmouth: questions

What should I do while I wait for a visit in Portsmouth?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Portsmouth visit date is confirmed in writing.

Do you charge more for Portsmouth than other towns in Hampshire?

No. Guide prices are the same for Portsmouth as for anywhere else we cover in Hampshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Can I message you a photo of my garage in Portsmouth?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Portsmouth. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Do you cover Portsmouth?

Yes. Portsmouth is part of the area we cover in Hampshire, including PO5, PO1 and PO2. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.