Repairs and aftercare · SO40

Safety edge and photocell repairs in Totton

For homes in Totton and elsewhere in Hampshire, we trace safety device faults through the whole circuit, from the device and its cable to the control box. Any parts beyond the ones agreed are quoted before they're fitted.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Totton, SO40, SO16 and SO15
Area: Hampshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Totton?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.

How does it work in Totton?

Tell us what the roller door at your home in Totton is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Totton?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Totton and nearby

We survey and fit roller garage doors across Totton, including SO40, SO16 and SO15, as part of our coverage in Hampshire. Totton lies around 13 miles from Winchester.

Nearby, we also take enquiries from Southampton, Hythe and Eastleigh.

Rules that apply in Totton

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Totton: questions

Do you repair roller doors you did not fit in Totton?

Yes. We repair roller garage doors of any make in Totton and across SO40, SO16 and SO15, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you charge more for Totton than other towns in Hampshire?

No. Guide prices are the same for Totton as for anywhere else we cover in Hampshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Can I get a price for Totton without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.