Repairs and aftercare · SO50

Safety edge and photocell repairs in Eastleigh

Before requesting a safety device repair in Eastleigh, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Hampshire, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Eastleigh, SO50, SO53 and SO18
Area: Hampshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Eastleigh?

Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.

How does it work in Eastleigh?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Eastleigh?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Eastleigh and nearby

We take enquiries from across Eastleigh, from SO50 outwards, and confirm every price and date in writing before anything is ordered. Eastleigh is about 7 miles from Winchester.

We also cover Southampton (5 miles), Winchester (7 miles) and Totton (7 miles).

Rules that apply in Eastleigh

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Eastleigh: questions

Do you repair roller doors you did not fit in Eastleigh?

Yes. We repair roller garage doors of any make in Eastleigh and across SO50, SO53 and SO18, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you cover Eastleigh?

Yes. Eastleigh is part of the area we cover in Hampshire, including SO50, SO53 and SO18. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

Do you charge more for Eastleigh than other towns in Hampshire?

No. Guide prices are the same for Eastleigh as for anywhere else we cover in Hampshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.