Repairs and aftercare · SO23

Safety edge and photocell repairs in Winchester

For homes in Winchester and elsewhere in Hampshire, we trace safety device faults through the whole circuit, from the device and its cable to the control box. Any parts beyond the ones agreed are quoted before they're fitted.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Winchester, SO23, SO22 and SO21
Area: Hampshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Winchester?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.

How does it work in Winchester?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Winchester?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Winchester and nearby

If your garage is in Winchester (SO23, SO22 and SO21), you can get a guide price online now, and we confirm any survey or visit date in writing.

Looking from a neighbouring town? We also cover Eastleigh (7 miles) and Southampton (12 miles).

Rules that apply in Winchester

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Winchester: questions

Can I get a price for Winchester without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Do you charge more for Winchester than other towns in Hampshire?

No. Guide prices are the same for Winchester as for anywhere else we cover in Hampshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you repair roller doors you did not fit in Winchester?

Yes. We repair roller garage doors of any make in Winchester and across SO23, SO22 and SO21, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.