Repairs and aftercare · HR9

Safety edge and photocell repairs in Ross-on-Wye

A split safety edge or knocked photocell on your roller door in Ross-on-Wye is worth fixing before the door is used again, because those devices stop it closing onto people, pets and cars. Homes in the HR9 area get the price agreed before booking.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Ross-on-Wye, HR9
Area: Herefordshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Ross-on-Wye?

Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.

How does it work in Ross-on-Wye?

The engineer tests the circuit and replaces the faulty device, then tests the door. Any further parts are quoted before they're fitted.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Ross-on-Wye?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Ross-on-Wye and nearby

Our coverage in Herefordshire includes Ross-on-Wye and the HR9 postcode district, so the same guide prices and written quotes apply here. Ross-on-Wye lies around 12 miles from Hereford.

Looking from a neighbouring town? We also cover Ledbury (10 miles) and Hereford (12 miles).

Rules that apply in Ross-on-Wye

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Ross-on-Wye: questions

Can I get a price for Ross-on-Wye without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you charge more for Ross-on-Wye than other towns in Herefordshire?

No. Guide prices are the same for Ross-on-Wye as for anywhere else we cover in Herefordshire. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Do you repair roller doors you did not fit in Ross-on-Wye?

Yes. We repair roller garage doors of any make in Ross-on-Wye and across HR9, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.