Repairs and aftercare · NE30

Safety edge and photocell repairs in Tynemouth

Before requesting a safety device repair in Tynemouth, wipe the photocell lenses and check nothing is breaking the beam. If the door still misbehaves, we can visit homes in Tyne and Wear, with the price confirmed in writing first.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Tynemouth, NE30, NE29 and NE33
Area: Tyne and Wear

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Tynemouth?

The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.

How does it work in Tynemouth?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Tynemouth?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Tynemouth and nearby

We take enquiries from across Tynemouth, from NE30 outwards, and confirm every price and date in writing before anything is ordered. Tynemouth is about 8 miles from Newcastle upon Tyne.

Looking from a neighbouring town? We also cover North Shields (under a mile) and South Shields (1 mile).

Rules that apply in Tynemouth

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Tynemouth: questions

Can I message you a photo of my garage in Tynemouth?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Tynemouth. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

Do you charge more for Tynemouth than other towns in Tyne and Wear?

No. Guide prices are the same for Tynemouth as for anywhere else we cover in Tyne and Wear. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

What should I do while I wait for a visit in Tynemouth?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Tynemouth visit date is confirmed in writing.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.

Do you repair safety devices on any make of roller door?

Yes. We repair and replace safety edges and photocells on electric roller garage doors of any make, provided compatible parts are available for the control box. We don't work on sectional or up-and-over doors. If a compatible part isn't available, we'll explain the options before anything is booked.