Repairs and aftercare · WR14

Safety edge and photocell repairs in Malvern

If the electric roller door on your garage in Malvern won't close, or reverses for no reason, the safety edge or photocells may be at fault. We repair and replace them for homes in Worcestershire, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Malvern, WR14 and WR13
Area: Worcestershire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Malvern?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.

How does it work in Malvern?

Tell us what the roller door at your home in Malvern is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Malvern?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Malvern and nearby

Our coverage in Worcestershire includes Malvern and the WR14 and WR13 postcode districts, so the same guide prices and written quotes apply here. For reference, Malvern sits roughly 7 miles from Worcester.

We also cover Ledbury (7 miles), Worcester (7 miles) and Tewkesbury (11 miles).

Rules that apply in Malvern

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Malvern: questions

What should I do while I wait for a visit in Malvern?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Malvern visit date is confirmed in writing.

Can I get a price for Malvern without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Do you cover Malvern?

Yes. Malvern is part of the area we cover in Worcestershire, including WR14 and WR13. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

How much is a visit in Malvern?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Malvern as elsewhere we cover.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.