Repairs and aftercare · TD9

Safety edge and photocell repairs in Hawick

We replace safety edges and photocell pairs on electric roller garage doors of any make in Hawick and across TD9 postcodes. After fitting, the door is tested to check it stops or reverses as it should.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Hawick, TD9
Area: Scottish Borders

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Hawick?

Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Never tape over, bridge or bypass a safety device to make an electric roller door close.

How does it work in Hawick?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Hawick?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Hawick and nearby

If your garage is in Hawick (TD9), you can get a guide price online now, and we confirm any survey or visit date in writing. Hawick lies around 13 miles from Galashiels.

Looking from a neighbouring town? We also cover Galashiels (13 miles) and Kelso (18 miles).

Rules that apply in Hawick

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Part P does not apply in Scotland, but electrical work must meet BS 7671 and the Scottish building standards where it forms part of building work.

Safety edge and photocell repairs in Hawick: questions

Do you repair roller doors you did not fit in Hawick?

Yes. We repair roller garage doors of any make in Hawick and across TD9, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

What should I do while I wait for a visit in Hawick?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Hawick visit date is confirmed in writing.

Do you charge more for Hawick than other towns in the Scottish Borders?

No. Guide prices are the same for Hawick as for anywhere else we cover in the Scottish Borders. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.