Repairs and aftercare · TD5

Safety edge and photocell repairs in Kelso

For homes in Kelso and elsewhere in the Scottish Borders, we trace safety device faults through the whole circuit, from the device and its cable to the control box. Any parts beyond the ones agreed are quoted before they're fitted.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Kelso, TD5
Area: Scottish Borders

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Kelso?

A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Never tape over, bridge or bypass a safety device to make an electric roller door close.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.

How does it work in Kelso?

Tell us what the roller door at your home in Kelso is doing and what you've checked. Photos of the bottom rail, photocells and control box label help.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Kelso?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Kelso and nearby

Our coverage in the Scottish Borders includes Kelso and the TD5 postcode district, so the same guide prices and written quotes apply here. Kelso lies around 15 miles from Galashiels.

Looking from a neighbouring town? We also cover Galashiels (15 miles) and Hawick (18 miles).

Rules that apply in Kelso

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Part P does not apply in Scotland, but electrical work must meet BS 7671 and the Scottish building standards where it forms part of building work.

Safety edge and photocell repairs in Kelso: questions

What should I do while I wait for a visit in Kelso?

If the door is stuck part-open, keep people, pets and cars clear of it and switch off the power at the isolator if it is safe to reach. Do not force the curtain or open the roller box. Your Kelso visit date is confirmed in writing.

How much is a visit in Kelso?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Kelso as elsewhere we cover.

Can I message you a photo of my garage in Kelso?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Kelso. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Can I get a price for Kelso without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.