Repairs and aftercare

Safety edge and photocell repairs in the Scottish Borders

We provide safety edge and photocell repairs across the Scottish Borders, from Hawick to Galashiels. This is booked as a visit, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Scottish Borders
Towns listed: 4

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in the Scottish Borders?

Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
A pressure-sensitive safety edge on the bottom rail stops or reverses the door when it touches something while closing.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.

Towns we cover in the Scottish Borders

How does it work?

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

Guide prices for safety edge and photocell repairs

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Rules that apply in Scotland

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Part P does not apply in Scotland, but electrical work must meet BS 7671 and the Scottish building standards where it forms part of building work.

Questions about safety edge and photocell repairs in the Scottish Borders

Which towns do you cover in the Scottish Borders?

We cover the Scottish Borders, including Hawick, Galashiels, Peebles and Kelso. Every town has its own page with local details, and you can start a guide price for any postcode in the Scottish Borders online.

Are guide prices the same across the Scottish Borders?

Yes. The guide prices are the same in every town in the Scottish Borders. The written quote reflects your opening and the door you choose, not your postcode.

How do I book a visit in the Scottish Borders?

Tell us what the door is doing using the form on this page, by phone or on WhatsApp. We confirm the visit price before anyone comes out, then confirm the date in writing.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.