Repairs and aftercare · TF3

Safety edge and photocell repairs in Telford

A split safety edge or knocked photocell on your roller door in Telford is worth fixing before the door is used again, because those devices stop it closing onto people, pets and cars. Homes in the TF3 area get the price agreed before booking.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Telford, TF3, TF4 and TF2
Area: Shropshire

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Telford?

After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
The engineer tests the whole circuit, because a damaged cable or control box fault can look like a failed device.

How does it work in Telford?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Telford?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Telford and nearby

Telford is within the area we cover in Shropshire. Homes in TF3, TF4 and TF2 get the same survey, quote and fitting process as everywhere else we work. For reference, Telford sits roughly 13 miles from Shrewsbury.

Other places close to Telford that we cover include Wellington, Bridgnorth and Shrewsbury.

Rules that apply in Telford

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Telford: questions

Can I message you a photo of my garage in Telford?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Telford. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Will you fix the door on the first visit?

A fault can sometimes be found and put right on the first visit, but we never promise it. If a part needs ordering, we quote for it first, make the door safe where we can, and confirm the return date in writing.

How much is a visit in Telford?

Prices for safety edge and photocell repairs start from £99 inc VAT, and the price is agreed before anyone comes out. Any parts not covered by that price are quoted before they are fitted, so you can decide on the spot. The guide prices are the same in Telford as elsewhere we cover.

Do you repair roller doors you did not fit in Telford?

Yes. We repair roller garage doors of any make in Telford and across TF3, TF4 and TF2, where parts are available. If a part is no longer made, we tell you what will fit instead, or price a replacement door if that is the better option.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.