Repairs and aftercare · RH16

Safety edge and photocell repairs in Haywards Heath

If the electric roller door on your garage in Haywards Heath won't close, or reverses for no reason, the safety edge or photocells may be at fault. We repair and replace them for homes in West Sussex, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: Haywards Heath, RH16 and RH17
Area: West Sussex

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in Haywards Heath?

Photocells either side of the opening stop the door closing while anything is breaking the beam between them.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Replacement safety edges and photocell pairs have fitted prices, agreed before the visit is booked.

How does it work in Haywards Heath?

We confirm the visit price and the likely part before anything is booked. The visit date depends on engineer availability and is confirmed in writing.

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

How much do safety edge and photocell repairs cost in Haywards Heath?

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Covering Haywards Heath and nearby

We take enquiries from across Haywards Heath, from RH16 outwards, and confirm every price and date in writing before anything is ordered. Haywards Heath is about 32 miles from Chichester.

Nearby, we also take enquiries from Burgess Hill, Crawley and East Grinstead.

Rules that apply in Haywards Heath

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Safety edge and photocell repairs in Haywards Heath: questions

Do you charge more for Haywards Heath than other towns in West Sussex?

No. Guide prices are the same for Haywards Heath as for anywhere else we cover in West Sussex. The written quote reflects your opening and the door you choose, not your postcode, apart from islands and remote areas where any travel cost is shown in advance.

Can I get a price for Haywards Heath without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Can I message you a photo of my garage in Haywards Heath?

Yes. Photos of the opening, the inside of the garage above the door and any existing door help us give a more useful guide price for Haywards Heath. Send them by WhatsApp or mention them in your enquiry, and we will reply in writing.

Do you cover Haywards Heath?

Yes. Haywards Heath is part of the area we cover in West Sussex, including RH16 and RH17. Get a guide price online, then we confirm a survey or visit date in writing. Dates depend on installer and engineer availability.

Can photocells be added to a door that doesn't have them?

Often, if the control box has a connection for them. Some older systems need extra wiring or a replacement control box first. Tell us what's on the control box label and we'll confirm whether photocells can be added, and the price, before booking. Our battery backup and safety upgrades page covers adding devices.

Can I bypass the photocells to get the door shut?

No. Bypassing, bridging or taping over a safety device removes the protection that stops the door closing onto a person, pet or car. If the door won't close, switch it off at the isolator, keep the area clear and request a visit. Tell us if you're concerned about security when you get in touch.