Repairs and aftercare

Safety edge and photocell repairs in West Sussex

We provide safety edge and photocell repairs across West Sussex, from Crawley to Worthing. This is booked as a visit, with the visit price agreed before we come out.

Request a visit Call 0800 088 6248

Guide price: from £99 inc VAT
First step: Visit price agreed first
Covers: West Sussex
Towns listed: 9

Rubber safety edge on a roller door bottom rail and a photocell sensor on the guide rail

Computer-generated image

What should I know about safety edge and photocell repairs in West Sussex?

Photocells can often be added to doors that only have a safety edge, if the control box allows it.
Wiping the photocell lenses and clearing the beam are safe checks to make before you request a visit.
After a repair, the door is tested to check it stops or reverses on obstruction before it's handed back.
Photocells either side of the opening stop the door closing while anything is breaking the beam between them.

Towns we cover in West Sussex

How does it work?

STEP 01
Tell us about the door
Describe the door and what you need, with a photo or video if you can.
STEP 02
Agree the visit price
We confirm the visit price before anyone comes out.
STEP 03
Visit
The engineer finds the cause and makes the door safe where possible.
STEP 04
Parts quoted first
Any parts are quoted before they are fitted, so you decide.

Guide prices for safety edge and photocell repairs

Item	Guide price (inc VAT)	Ex VAT
Photocell pair replacement, fitted	£99–£189	£82.50–£157.50 + VAT
Safety edge replacement, fitted	£159–£295	£132.50–£245.83 + VAT

Guide prices for homes, last reviewed 25 October 2026. Your written quote is the price. See the full price list.

Rules that apply in England

Powered door safety

Every powered door we fit is commissioned with force testing to BS EN 12453 and handed over with a Declaration of Conformity and UKCA or CE marking, as the Supply of Machinery (Safety) Regulations 2008 require.

Electrics

An electric door needs a power supply near the roller box. Electrical work must meet BS 7671, and in England some domestic electrical work is notifiable under Part P, so it is done by a registered competent person or signed off by building control.

Questions about safety edge and photocell repairs in West Sussex

Which towns do you cover in West Sussex?

We cover West Sussex, including Crawley, Worthing, Bognor Regis and Littlehampton. Every town has its own page with local details, and you can start a guide price for any postcode in West Sussex online.

Can I get a price without anyone visiting?

Yes. The guide price tool takes four steps and gives a range for your opening and door type, or the visit price for a repair. It is a guide, not a quote: the written quote comes after the survey or once the visit price is agreed.

Are guide prices the same across West Sussex?

Yes. The guide prices are the same in every town in West Sussex. The written quote reflects your opening and the door you choose, not your postcode.

Why does my roller door reverse when nothing is in the way?

A door that reverses on its own while closing is often reacting to a safety device that thinks there's an obstruction. Dirty or misaligned photocells, a damaged safety edge, a loose cable or limits that have drifted can all cause it. Clean the photocell lenses and check the beam is clear, then request a visit if it continues.

How do I test my safety edge and photocells?

Follow the manufacturer's instructions for your door. In general, the test checks that the door stops or reverses when the safety edge meets an obstruction while closing, and that the door won't close while the photocell beam is broken. Keep people and pets clear while testing, and repeat the test monthly.